Frequently Asked Questions About Your Google 360 Tour
Google 360 Tour Support
Interested in Google Street View|Trusted and have some questions? We have organized some frequently asked questions and interesting facts about Google Street View|Trusted for your reading enjoyment.
Why Google Street View Trusted?
Google has created Business Views using the same “street view technology” that users have become accustomed to using. These tours capture multiple 360-degree panoramic photo shots of your business to give customers a better sense of what to expect when coming to your physical location. This technology brings your business to life online and will help to entice more potential customers.
What is the relationship between a Trusted Agency, Trusted Photographer, and Google?
Every Merchant has become a Trusted Agency through Google by meeting the appropriate standards and guidelines created. Only agencies and photographers who maintain these standards are recognized by Google and can carry the Trusted Agency badges.
How is a Street View Trusted Virtual Tour going to help my business?
The Virtual Tour will help your business by enhancing the business web profile on Google’s database, leading to more local searchers of your tour. With millions of searches done daily, weekly, monthly, just by having your tour on these sites, you have a better chance to be found than your competitors.
How much does a tour cost?
Depending on the size of your business, the amount of floors you have and the amount of time we need to allocate to your business’s Virtual Tour, prices may vary. Please call Every Merchant at 855-3-GOOGLD for more information.
How long does a tour take to photograph?
After we shoot, edit, stitch together the pictures of your tour, we will have it loaded on Google’s system within 10 business days. The only reason it would not be up is if Google has found vulgar material, or if there were errors in the shots. If this happens, a second photoshoot may have to be scheduled. Every Merchant will not ask you to pay a dime if we need to reshoot any of the photographs.
Which areas of my businesses will be photographed?
You can tell us exactly what you want to show off and what you do not want the public to see. Typically if it is an area in your store or business that customers or clients see when they are in your business, we suggest making that a part of your tour. Unorganized offices, storage areas, and bathrooms can be left off of this tour, without hesitation. Our Photographers can discuss these specifics before or during the shoot.
What measures are in place to ensure privacy and legal compliance?
Our photographers will always alert customers and employees before a photo is taken to uphold their privacy. Google’s protocol states that all faces must be blurred for the tour. The panoramic imagery will be processed by state-of-the-art blurring technology to blur out the faces of any employees or customers who appear in the imagery.
What time of day should we schedule our virtual photo shoot?
We can schedule a photoshoot anytime we have a photographer available for a shoot. The best times are either before your store opens or after the business day. This way it doesn’t disturb your normal workday, then Photographers don’t have to worry about blurring people’s faces or being in the way.
Can I, as a business owner, upload more pictures my Place Page?
There is a portion of the Virtual Tour known as Point-of-Interest (POI) shots. These are all things unique and important about your business, done with still photos. As your Agency, we are only allowed to upload 15 POI shots for your business. You, as the owner of your business and the business’s Google page, can upload as many pictures as you want. Just make sure they are interesting and worthwhile to the searcher and your business.
Could my Google Street View Trusted virtual tour and POIs be removed for other reasons?
Google has a specific set of policies that they have created to uphold standards on their network. This allows Google the right to take down pictures that deem unfit for the public and enhancing your business. Although all business images undergo quality control and then review before being uploaded to the network, some photos may still be reported as inappropriate by users and later removed.
Can Google use the photos of my business in other applications besides Google Maps, Google Place Pages and Google+ pages?
Google may use these images in other products and services in new ways that will make your business information more useful and accessible to users. In return, Google will only try to help your business with the placement or use of the photos.